At AADOM, we understand that plans can change, and sometimes it’s necessary to cancel your attendance at our event. We have designed our cancellation policy to be fair and transparent.

Please review the following cancellation fee structure:


Cancellation Period/Refund Policy
  • Now – May 5th, 2027: Full refund, minus a 5% administrative fee
  • May 6th – July 30th, 2027: 50% refund, minus a 5% administrative fee
  • After July 30th, 2027: No Refunds
Refund Process

If you cancel within the specified timeframes mentioned above, you will receive a refund of the remaining event cost after deducting the applicable cancellation fee.

Transfers/Substitutions

If you are unable to attend, you may only transfer your registration to another person within your practice. Transfers and reselling of AADOM Conference registrations to other companies is prohibited. Please see cancellation and refund policy above for refund schedule.

Force Majeure

AADOM will not be held responsible for any costs or damages incurred due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.

Requesting Cancellation

To cancel your registration, please contact our customer support team by email at meetings@dentalmanagers.com.

Review and Acknowledgment

By registering for our event, you acknowledge and agree to this cancellation policy.

Please note that the cancellation fee percentages and timeframes mentioned above are subject to change based on the specific event and its terms. We recommend reviewing the event registration details for the most accurate information regarding cancellations and refunds.

If you have any questions or need further clarification regarding our cancellation policy, please do not hesitate to contact us. We value your participation and look forward to welcoming you to our event.


*Please Note – this includes cancellations related to COVID-19. Cancellations must be received in writing to the AADOM Events Team at meetings@dentalmanagers.com. Membership fees are non-refundable.*

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